Student Guidelines

Welcome to Interactive Television (ITV)…whether located on the Shasta College main campus, one of our Extended Education campuses, or a remote site location, this class is not much different from a “LIVE” class. You attend. You speak directly with the instructor. You take exams. And hopefully you pass the course. The important thing is that you participate in the learning process and that you allow others to learn as well.

In other ways, however, it differs. Using telecommunications equipment and relying on an extensive network, visual or audio connections may be temporarily lost or disrupted. Sometimes, technical difficulties may require cancellation of a class meeting. When this occurs, the class will be recorded for later viewing. There may also be an occasional delay in the return of completed assignments from the instructor.

Many classrooms have just completed a major overhaul to improve clarity, sound, and system reliability. The system is not perfect yet, but we’re moving closer.

If you have any problems or educational needs involving your ITV course, discuss it with your ITV faculty member or, if you happen to participate from one of the Extended Education campuses, the Extended Education campus staff.

Please take a few minutes to review the Student Guidelines below. Keep in mind that given the sensitivity of the ITV equipment, we also require that you abide by two specific rules at all times:

  • Turn off all cell phones and pagers before entering the ITV classroom. Even in ‘mute’ or ‘silence’ mode, these electronic devices will interfere with the class audio.


  • NO FOOD or BEVERAGES, other than twist-top bottles, are allowed in any ITV classroom.


Here are some guidelines for your class:

  1. We expect adult behavior which includes courtesy, attentiveness, and respect, not only for the faculty member, but the other students located in both your classroom and the other distant sites. Talking in the classroom is inappropriate when the faculty member is talking-- just like in a traditional classroom. Even though your site microphone may be muted, unnecessary noise or activity distracts others.
  2. Either the faculty or a staff member will monitor all tests, quizzes, and exams. The expectation is that you will not engage in any type of behavior that would compromise the absolute integrity of the quizzes and the examinations. Cheating will be dealt with immediately, and the penalty incurred will be at the discretion of the faculty member and in compliance with District policy.
  3. You are expected to attend, participate, and learn. Roll will be taken at each of the sites. Do NOT sign the roll sheet and then leave or sign the roll for someone not in attendance. This behavior is unacceptable in a live class; it is unacceptable in an ITV class as well. The roll sheets are collected and sent to the faculty member. 
  4. To ask a question or respond to the instructor:
    • ​​Be courteous and aware when others are speaking. When you activate the microphone, other sites can hear you talking.
    • It’s okay to interrupt. Communication in this electronic system does require a different style of conversation. There is a short delay (1 second) from the time you begin speaking from the far end and the time the instructor can hear you. If you activate the microphone waiting for acknowledgement, the instructor may not notice your face on his/her monitor. The instructor cannot always see students at the far end, so the distant student may need to interrupt the class proceedings to state a question. 
    • Activate the microphone in front of you and the green LED will light up. Speak in a normal voice and everyone at each of the other sites will hear you.  When you are finished speaking the green LED should be off.  Open microphones (activated but not being used) can be disruptive to the faculty member and other students in the class. 
  5. REMEMBER, the cameras are live at all times. Other people will be able to see and hear you!
  6. Disruptive behavior of any kind will not be tolerated (and will be recorded).  Also, please show respect for your classroom by not placing your feet on any of the furnishings.
  7. The ITV system is a closed video network. Even though you will see yourself and other students at various college sites, the signal is not being broadcast elsewhere.
  8. Faculty members can be contacted for assistance outside of class time by a variety of means, including telephone and e-mail. Check your class syllabus.
  9. If you have any concerns or need assistance with any matter regarding the ITV system, please call the ITV Office on the main campus at (530) 242-7750, or send an e-mail to



Revised December 19, 2016