Medical Assisting (MA)
STUDENT HANDBOOK  
General Considerations


Grading Policy
Students must pass all required courses with a grade of “c” or higher and satisfactorily complete ALH 94 in order to complete the program. The grading policy includes: skills, quizzes, exams, workbook assignments, projects, participation, attendance, and professionalism.

​​​SEMESTER 1
​​​Skills​ ​​​20
​​Assignments ​20
Quizzes​ ​20
Finals​​ ​30
Participation/Professionalism ​10
​100%

SEMESTER 2
​​​Skills​​​ ​30
​​Assignments ​​10
Quizzes ​20
Finals​​ ​30
Participation/Professionalism​ ​​10
​100%
  ​
​​​
Dress Code
Students MUST be in their program specific uniform by the first day of week two of the first semester.

The objective of the dress code is to allow students to work and learn comfortably and safely in a professional setting. The dress code is based on industry standards. The Shasta College Medical Assisting student dress code is to be followed during every class session and every day during externship unless otherwise directed by the course faculty. The uniform may be purchased at uniform shops, through catalogs, or on-line. Uniform fit must be consistent with a professional appearance. Uniforms must be sized adequately to allow for all movements necessary for patient care without exposing any torso skin or chest cleavage.  Additionally, uniforms must not fit so tightly that movements are hampered or reveal unnecessary body form or undergarment lines. Professional appearance expected in the MA Program is outlined in the MA student Dress Code Policy.


Impaired Student Standard
Patient safety is an overriding principle in the delivery of healthcare.  For the Healthcare professional to provide safe care, the healthcare professional must be able to make sound judgments. Thought processes and decision making can be adversely affected by excessive stress, sleep deprivation, poor mental and physical health, and the use of any drugs and/or alcohol. Impaired by the aforementioned factors, the healthcare professional can easily make unsafe decisions and, therefore, jeopardize patient safety.

The student whose thought processes and decision-making ability is impaired by excessive stress, poor mental or physical health, or the use of drugs and/or alcohol will be considered unsafe to provide healthcare services and will be removed from the clinical setting (see Safe Practices Policy​). The student will be subject to faculty review and possible dismissal from the program. In addition, the student will be counseled about the importance of seeking voluntary aid for such conditions that could, if left unattended, lead to disciplinary action and may prevent them from being licensed to practice nursing in the State of California.

As healthcare professionals, we recognize that excessive stress, poor mental and physical health, and dependency on drugs and/or alcohol are conditions that can be treated by early recognition and rehabilitation. Rehabilitated students who voluntarily withdraw from the program to resolve their issue will be encouraged to reenter the educational process for successful completion of a healthcare program.​ 


Health & Safety Standards
Students must be officially registered in each course prior to attending and participating in the clinical area. Students must meet all Clinical Requirements (see Clinical Requirements Practice Policy). Furthermore, students must be in good health status and capable of meeting all Technical Standards​ related to physical strength, dexterity, and movement; visual and auditory acuity; and mental and emotional functioning.  In the clinical area, the student may be exposed to violence, chemicals, radiation, and infectious agents that could be life threatening.

The student must be able to perform the work required in the program without limitation. The student will refrain from attending the clinical area if any illness or injury would interfere with patient safety.


Health & Safety Clinical Requirements
Programs in the Health Sciences Division prepare students for careers in healthcare.  All of our programs include clinical experiences as an essential component of the program.  In order to provide opportunities to adequately learn necessary skills and apply theory in an actual clinical setting, we partner with healthcare agencies in our community (acute care hospitals, rehabilitation hospitals, long-term care facilities, clinics, and a variety of other specialty agencies) for clinical experiences within their organizations. These clinical sites have requirements for their employees and any persons in their facilities that are interacting with their patients or clients.  Included in our partner clinical agreements are clinical requirements for our students. These clinical requirements are not imposed by Shasta College Health Sciences, but by our clinical partners. While failure to meet these requirements does not disqualify a student form from any of our healthcare programs, it will limit the opportunity to participate in Clinical experiences that are requires; therefore, making it impossible to complete the program.

All Health Sciences program students must comply with their program specific Health and Safety Requirements prior to and continuously while enrolled. Students will required to submit documentation of all completed clinical requirements by the deadline established in their communications from the Health Sciences Division. Students will not be allowed to register in the second semester of the program until all clinical requirements have been met. Complete documentation of requirements must be filed with the Health Sciences Division Office and kept current during enrollment. 

Health Requirements
In the interest of your own personal safety, the safety of your patients, and other healthcare providers, there are specific health and physical requirements that must be met prior to the first day of the second semester of the program. These requirements can be found on the MA Clinical Requirements page.

Drug Screening
While drug screening is not required in order to attend the Medical Assisting program, Shasta College and Health Sciences programs maintain a no tolerance policy regarding substance abuse when participating in Health Sciences programs. Students must agree at time of admission into the program to be drug tested at any time while in the program.  All enrolled Health Sciences students are subject to drug screening through a school designated vendor if it is suspected that they are under the influence of drugs. 

A student with a positive drug screen will be denied participation and placement at a clinical agency and will be required to withdraw from the program. Any evidence of substance abuse will result in immediate administrative dismissal from the program. Students are responsible for the cost of all screenings.

Criminal Background Checks
While criminal background checks are not required in order to attend the Medical Assisting program some clinical affiliates may require a background check of students in order to host them for externship. This is assessed on a case by case basis and will be discussed with the student before ALH 94 (externship). If there are concerns regarding criminal histories or background screening, the individual student should share concerns with their instructor on the first day of class.​


Online Exam Proctoring
Proctorio is an online exam proctoring system that is integrated into Canvas and can be enabled for any test through Canvas. Shasta College utilizes Proctorio to ensure secure testing. The system is installed into all computers on campus, including public computers in the Learning Resource Center and computers in testing rooms. It is the student’s responsibility to install the Proctorio extension on their personal computers to meet all the requirements for any online exams.

Proctorio supports secure testing and upholds Shasta College’s requirements for academic honesty. Proctorio does not allow the student to go to other sites, use other devices, or have multiple screens open while an online exam is in progress. Suspicious behavior is recorded and automatically reported to the course instructor through Canvas. (See Proctorio Policy)


Clinical Skills Laboratory Practice Standards
The Clinical Skills Laboratory (CSL) is provided to the students of all health sciences programs under the supervision of faculty, adjunct faculty, or CSL Coordinator. The labs are designed to provide opportunities for the student to learn and practice basic skills in preparation for the administration of quality care to the consumer. The student will also have access to updated learning resources such as audiovisual equipment, scientific charts and models, and disposable and non-disposable supplies utilized in patient care. 

​It is the intent of Shasta College to provide a student-centered learning environment that will promote critical thinking and assist the student to be successful in their acquisition of psychomotor skills obtained during scheduled and unscheduled clinical class time.  


Grading Policy
Dress Code Policy
Health & Safety Clinical Requirements
Proctorio Policy


MA Handbook​


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