Cisco 5520

 Systems Support
The Enterprise Systems Support staff is responsible for installing and maintaining a variety of computer systems that provide services to the campus community.

Typical Responsibilities:

  • Hardware configuration and assembly
  • Operating system and application software setup
  • Backup strategy planning and implementation
  • Applying software updates and security patches
  • Hardware maintenance and repair
  • System and data security planning and implementation
  • System performance monitoring
  • Investigating, diagnosing and resolving system abnormalities
  • New technology evaluation and interoperability testing
  • Network Infrastructure planning
  • Physical network implementation
  • Network security planning and implementation
  • Network performance monitoring and troubleshooting
  • Network jack activation and IP address space maintenance
  • Wireless coverage analysis and troubleshooting
  • File and Print Services
  • Active Directory Services
  • Email
  • VoIP
  • DNS / DHCP / WINS
  • SPAM and Virus Filtering
  • Virtual Private Network (VPN)
  • Wireless Access
  • Documentation

 
The department maintains a variety of operating systems to provide campus resources:

  • Windows NT 4.0 
  • Windows Server 2000
  • Windows Server 2003
  • Windows XP Pro
  • Windows Exchange Server 2003
  • Windows Exchange Server 2007
  • Microsoft SQL 2000
  • Microsoft SQL 2005
  • 3com IP Telephony

Partial list of supported hardware:

  • Dell 1U, 2U, and Blade Servers
  • Dell-Network Attached Storage Controllers
  • Fiber Connected Storage Area Networks
  • ISCSI Connected Storage Area Networks
  • Overland Tape Library Systems using LTO2 and LTO3 tapes
  • HP Switches
  • Cisco Switches
  • Cisco ASA5520 Firewall
  • Cisco 4400 Wireless Controller
  • 3com V3000, V3001, and V5000 NBX's
  • Barracuda Spam Firewall 400
  • Alcatel Omni 7800