Shasta College Portal - FAQ's

 
Beginning June 2017, Shasta College introduced our new password management service that provides access for students and staff.to Canvas, Office 365, Campus Logic, iGrad and other systems.  
 
STUDENTS:  If you have applied to the college through CCCApply, but have not yet enrolled,  you will
have an account in the Portal.  If you applied in person and NOT through CCCApply you will only
receive a Portal account after you are officially enrolled in a section.

If you have not attended since 2014, you need to reapply in order for your Portal account to be created. Reapply at: https://www.opencccapply.net/uPortal/f/u63l1s1000/normal/render.uP
It will take up to 48 hours for the account to be created and for you to receive our welcome email.  
 

How Do I Log In To The Portal - ALL USERS:

The first time you log in to the Portal you will work through a series of steps to setup your account.  Once you have performed the security steps, you will be directed to your Portal access area.   


To login you will need the following information:

Account Setup Steps:

 
New Users - all users who are new to the college or have not logged in for over a year.
    • select the New Users Start Here button.
    • type in your Username, if you are Staff/Faculty, please check the box.
      • select the Continue button
    • You will be prompted to type in three mandated questions, your date of birth in either a 6 digit format (MMDDYY) or an 8 digit format  with slashes (MM/DD/YYYY), your Last Name, and your numeric 7 digit Student ID (or EIN). 
    • Once validated you will be asked to set up your password for your account.  Type in your new password, must be include at least 6 characters and 1 number, select CONTINUE
    • You will then be asked to choose and set 3 challenge questions for your account.  Select CONTINUE and then select the link to continue logging in.
    • You will be asked to link your mobile phone to your account for password resets via text and a one time passcode will be sent via text to you to enter on the next screen.  We recommend that our users utilize the mobile phone functionality as it is the quickest method to reset passwords.  If you do not want to use this feature, select the box to Permanently Suppress Reminders.  Select the CONTINUE button.
    • If applicable, enter your one time passcode you received via text and select CONTINUE and then select the link to continue logging in.
    • You will be asked to enter a valid email address - keep in mind that you must be able to access the email account you list here as it will be sending a code to you.. Select the CONTINUE button.
    • If applicable, enter your one time passcode you received via email and select CONTINUE and then select the link to continue logging in.
    • You will then be directed to your Shasta College Portal access page, you can always update your challenge questions and change your password by selecting the Manage Account Settings link.
 
If you encounter any issues with logging in, please submit a help desk ticket here:
 

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