Shasta College Portal - FAQ's

Beginning June 2017, Shasta College introduced our new password management service for Canvas and Office 365 for students.

 

How Do I Log In To The Portal :

The first time you log in to the Portal you will work through a series of steps to setup your account.  Once you have performed the security steps, you will be directed to your Portal access area. 

PLEASE NOTE:  You will ONLY have an account in the Portal if you are officially enrolled in at least one section at Shasta College.  If you have applied to the college, but have not yet enrolled, or you are on a waitlist, you are not officially enrolled in a section and you will not have an account to log into the portal.

 

 To login you will need the following information:

Account Setup Steps:

Go to:  https://pg1.shastacollege.edu/ 

New Users - users who are new to the college or have not logged in this Fall 2017 term
    • select the New Users Start Here button.
    • type in your Username, if you are Staff/Faculty, please check the box.
      • select the Continue button
    • You will be prompted to type in three mandated questions, your date of birth (MMDDYY), your Last Name, and your numeric 7 digit Student ID. 
    • Once validated you will be asked to set up your password for your account.  Type in your new password, must be include at least 6 characters and 1 number, select CONTINUE
    • You will then be asked to choose and set 3 challenge questions for your account.  Select CONTINUE and then select the link to continue logging in.
    • You will be asked to link your mobile phone to your account for password resets via text and a one time passcode will be sent via text to you to enter on the next screen.  We recommend that our users utilize the mobile phone functionality as it is the quickest method to reset passwords.  If you do not want to use this feature, select the box to Permanently Suppress Reminders.  Select the CONTINUE button.
    • If applicable, enter your one time passcode you received via text and select CONTINUE and then select the link to continue logging in.
    • You will be asked to enter a valid email address. Select the CONTINUE button.
    • If applicable, enter your one time passcode you received via email and select CONTINUE and then select the link to continue logging in.
    • You will then be directed to your student access page, you can always update your challenge questions and change your password by selecting the Manage Account Settings link.
If you encounter any issues with logging in, please submit a help desk ticket here:

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