Shasta College Portal - Forgot Password Help


I Have Forgotton My Password, How Do I Reset It?

To perform a password reset through the online system you will need the following information:

Account Setup Steps:

Go to: 
  • Select the Forgot Password? button
    • type in your Username, if you are Staff/Faculty, please check the box.
      • select the Continue button
    • You will be prompted to type in three mandated questions, your date of birth (MMDDYY), your Last Name, and your numeric 7 digit Student ID (or EIN). 
    • Once validated you will be asked to set up your password for your account.  Type in your new password, must be include at least 6 characters and 1 number, select CONTINUE
If you encounter any issues with performing the password reset, 
please submit a help desk ticket here:

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