Participant Requirements (minimum)

Participants are expected to have at least:

  • basic keyboarding competence
  • an elementary knowledge of their computer operating system
  • basic knowledge of software and tools such as a
    • word processor
    • e-mail - browsing for and adding attachments to messages
    • Internet browser
    • search engine

System Requirements (minimum)

  • Microsoft Word, WordPerfect, Write (OpenOffice) or another word processing program capable of saving files in RTF (Rich Text Format). This document lists no cost to you resources to support your school work (Docs, Sheets, and Presentation tools).
  • Web Browser -- Firefox is highly recommended and preferred for all Shasta College Online - Moodle students (to download and install click link below), however, Google Chrome, Safari or Internet Explorer 9.0 or higher versions (these are free downloadable programs) are some other alternatives - If you plan on using a browser supplied by your Internet service provider (for example, AOL or WebTV) make sure it is the most recent version. We cannot guarantee that all course features will function in all browsers.  Firefox is the best solution to accessing your course material online. 
  • E-mail software or a Web browser capable of supporting e-mail activity, including sending/receiving attached files. You can obtain a free Gmail account at or a yahoo email at
  • Your course may require special (free) plug-ins to access streaming media, PDF files, or other web components - many of the links to the free viewers are listed below.
  • Antivirus software is highly recommended.
  • Download and install the following software if they (or comparable alternatives) are not already configured on your computer:

    Visit the plug-ins test page to see what you might be missing:

    Visit the website to download "free" viewers for the Microsoft products (i.e. Word, Excel, PowerPoint):​​​

  • Canvas and its hosting infrastructure are designed for maximum compatibility and minimal requirements.

    Screen Size

    Canvas is best viewed at a minimum of 800x600, which is the average size of a notebook computer. If you want to view Canvas on a device with a smaller screen, we recommend using the Canvas mobile app.

     Operating Systems

    • Windows 7 and newer
    • Mac OSX 10.6 and newer
    • Linux - chromeOS

     Mobile Operating System Native App Support

    • iOS 7 and newer
    • Android 4.2 and newer

     Computer Speed and Processor

    • Use a computer 5 years old or newer when possible
    • 1GB of RAM
    • 2GHz processor

     Internet Speed

    • Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.
    • Minimum of 512kbps

     Screen Readers

    • Macintosh: VoiceOver (latest version for Safari)
    • PC: JAWS (latest version for Internet Explorer)
    • PC: NVDA (latest version for Firefox)
    • There is no screen reader support for Canvas in Chrome​