Admissions and Records is dedicated to providing accurate and informative services to promote student success from the first contact to graduation.

COVID-19 and Admis​sions and Records​​

​(Updated 3/27/20. This information is subject to change.)

Coronavirus Frequently Asked Questions


Dear Students,

Please know that we are working diligently to support you during this time. We are committed and prepared to support you remotely during the Shelter-In-Place order.  Please be patient – we will respond! Below are answers to some anticipated questions:

Spring 2020 Campus Closure/Course Changes

Visit http://www.shastacollege.edu/Marketing/PR/Pages/Coronavirus-Press-Release.aspx



BEFORE YOU WITHDRAW FROM ANY CLASSES, PLEASE READ THIS INFORMATION ABOUT ALTERNATIVES TO WITHDRAWALS, EXCUSED WITHDRAWALS AND FINANCIAL AID IMPACT.


Summer registration:  Summer registration is happening! Registration can only be done online via MyShasta.  If you need assistance, please reach out to our Student Success Center at 530-242-7671 or 530-242-7672 or admissions@shastacollege.edu. 

​Payment of Fees: Fees can be paid online via MyShasta. Due to the Shelter-In-Place order, payments cannot be made in person. Students will NOT be dropped for non-payment of the campus/health center fees ($34.50 for summer, $41.50 for fall).

​​High School Students/Concurrent Enrollment: The form and the registration process for concurrent enrollment is now online!  Go to www.shastacollege.edu/hsplacement to access information about concurrent enrollment, access the Concurrent Enrollment Permission Request form, and instructions on how to register online. 
What if I already filled out an older concurrent enrollment form and got all my signatures? Great! View the instructions for the new form and send the one you have (along with any required supporting documents like unofficial high school transcripts or writing sample) to our office at admissions@shastacollege.edu 
We will notify you when your request is approved (or if we need any additional information).
What if I still need my principal’s signature? Please go ahead and turn in your form to us even without principal signature.  We will process it and notify you if you are approved to register yourself online. We ask that you obtain your principal’s signature by June 1 (for summer classes) and July 30 (for fall classes)
 

​​​​Lack of access to a computer and/or internet, worried about online classes, and considering dropping classes: Don’t drop those classes! We have many resources about how the Canvas online course delivery system works and how to be successful in online classes at www.shastacollege.edu/learnonline. More resources (such as accessing free internet in your home!) are available through the Shasta College library website at https://libguides.shastacollege.edu/support

Transcript requests: ​​The situation has slowed down our ability to process transcript requests.  We are working diligently to process what we can while working remotely, but we anticipate delays; specifically, we cannot guarantee processing a rush transcript in 1-2 business days.  If you have a critical need, submit your request at www.shastacollege.edu/transcript AND email us at admissions@shastacollege.edu  to tell us about your situation. We also encourage you to ask the institution requesting your transcript if an unofficial transcript will be enough for right now; unofficial transcripts are available through MyShasta.    ​

If you have any other Admissions and Records related questions, please contact us at 530-242-7650 or admissions@shastacollege.edu  Staff are curerntly working remotely, but have access to phones and emails. Please take care of yourselves!​ 
 
​​​Im​​portant Tips​
 
Before you register for courses, there are a few steps that you must complete. Please select your category from the links below:
 
                             If you are interested in registering to vote please click the following web link:
Contact Information

Physical Location
​11555 Old Oregon Trail​
Building 100 - Room 139
Redding, CA 96003
  

Contact Us
Phone:530-242-7650
Fax: 530-225-4995
  
​Mailing Address 
Shasta College Attn:Admissions & Records
P.O. Box 496006
​Redding, CA 96049-6006

​​​Office Hours 
Please note we are currently closed until March 30, 2020. 
 

 

Extended Education Contact Information

Tehama Campus
770 Diamond Ave. Red Bluff, CA 96080
  ​​​
Trinity Campus
30 Arbuckle CT. Weaverville, CA 96093
530-242-7750 Ext. 4
  
Intermountain Campus
37581 Mountain View Rd. Burney, CA 96013
530-242-7750 Ext. 3
​​​Health Sciences Campus
1400 Market St. Suite 8204 Redding, CA 96001
530-339-3600 or 530-339-3662
hsupconnect@shastacollege.edu


 

 
Important Notes
  • Calling us? Please hold through the silence, we have not hung up on you. We are working to upgrade our phone system and appreciate your patience. Someone will be with you as soon as possible.
  • ​Faxing us? If you fax a document in, please be sure to follow up with our office to ensure the fax came through successfully.
  • Emailing us? We strive to answer emails within 24 hours, however at peak seasons (August-September and January-February) it may take a bit longer. We appreciate your patience.

Service Area Outcomes/Goals:

At least 85% of all students, staff and faculty will be satisfied with operations in the Admissions and Records Department. ​​​​​​​​​​​​​


 ​​​​​​​​​​​​​​​​​​​​