​How to Order Official Transcripts

Shasta College has partnered with Credentials, Inc. to accept transcript orders over the internet through a secure website. Credentials, Inc. will facilitate your request 24 hours per day, 365 days per year. If you are not comfortable placing an order over the internet, you can call Credentials, Inc. at (847)716-3005 to place your transcript request.  There is an additional operator surcharge for placing orders over the telephone.

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Regular Service - $5.00 each; 4-5 business days to process*
Rush Service - Additional $10.00 each; 1-2 business days to process
FedEx Service - Domestic orders (contiguous 48 states) - $20.00; only available when ordered online through Credentials, Inc.

*$5.00 processing fee for the first two transcript(s)/verification(s) ever issued in a lifetime are                 waived.
Multiple requests are sealed in individual envelopes.
A separate request form must be completed for each different address.
All past debts to the college must be paid before transcripts are processed.
We Do Not Fax or Email Transcripts to the student.

Electronic Transcript Certificate of Authenticity

Shasta College, located in Redding, CA has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on behalf of Shasta College. The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company’s website that is provided during the delivery process. Credentials Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of Shasta College and respond to any inquiries regarding the transactions.


Please allow 10 business days for processing in-person or mail requests.  Please allow 20 business days processing during the beginning/end of each semester.

Please allow 2 business days to process in-person rush requests; 5 business days to process during the beginning/end of each semester.



Last updated: 7/7/2015