Important Information & Press Releases


Housing Payment Timeliness

October 16, 2018 11:00AM
Many of our Post-9/11 GI Bill students are experiencing longer than typical wait times to receive monthly housing payments. Today, we are averaging a little over 35 days to work first-time applications and 23 days for re-enrollments.
Although processing times in the fall are longer than other seasons, wait times this year are longer than usual. Knowing this may have caused you a financial hardship, please let us know by contacting us via the GI Bill website at
As Our Education Call Center is also experiencing higher than normal wait times, you can avoid waiting on the phone for a payment status by calling 1-888-442-4551 and choosing Option 2 for an automated response. You can also check your eBenefits or account for payment status. Once your payment is processed by VA, it will take a few more days to reach your banking institution.
We regret that these delays are occurring and the impact they may have on you and your family. We’re working to make sure you are paid as soon as possible and will continue to update you with any new information we have. You may also want to follow us on our Facebook page for updates at
Forever GI Bill - Harry W. Colmery Veterans Educational Assistance Act
The President signed into law the Harry W. Colmery Veterans Educational Assistance Act also known as the “Forever GI Bill,” which will bring significant changes to Veterans education benefits. The law is named after the American Legion national commander who wrote the original GI Bill language in 1944, and will allow more Veterans to use the GI Bill and more time to use it. Some of the changes will go into effect immediately, and some are written to go into effect shortly after.
Some new provisions that go into effect immediately include:
·        The 15-year time limitation for using Post-9/11 GI Bill benefits is eliminated for Veterans who left active duty on or after January 1, 2013, and qualifying dependents (Fry children who became eligible on or after January 1, 2013 and all Fry spouses).
·        Reservists who had eligibility under the Reserve Educational Assistance Program (REAP) and lost it due to the program sunset provision will have that service credited toward the Post-9/11 GI Bill program.
·        Certain work-study is permanently authorized; previously it had to be re-approved by Congress every few years.
·        The VetSuccess on Campus program will be available to students across the country
·        VA will help Veterans to more clearly identify schools that offer them priority enrollment
The majority of the changes enhance or expand education benefits for Veterans, Servicemembers, Families and Survivors.  Simple breakdowns to a portion of the provisions can be found here
·        See communications on the Forever GI Bill
·        Take advantage of your local Veterans Service Officers to help you navigate the new information. 
·        Join the conversation on VA's Facebook page or follow them on Twitter.
·        Announcements will be made on the GI Bill homepage.
·        As always, the Education Call Center is available at 1-888-442-4551 (Monday – Friday, 7 a.m. – 6 p.m. CST) for any questions about GI Bill benefits.


July 20, 2018 12:45 PM
Effective 7/20/19, eligibility to transfer benefits will be limited to sevicemembers with less than 16 years of active duty or selected reserve service. Contact your military branch representative with any questions. See DoD's announcement.

GI Bill Benefit Delay

March 17, 2017 4:50 PM

We are experiencing some processing delays for certain Veterans and service members primarily, because we initiated a review of previously processed claims. These reviews require a number of inquiries we had to make with DoD service departments for information about individual training dates and service times. We are working with DoD and making every effort to minimize the effect of this review to our GI Bill beneficiaries.
If your school is concerned about the status of your tuition payment, or they have any questions, please have your school certifying official call us on the School Certifying Official hotline. For more information, call the GI Bill Hotline at 1-888-442-4551.
 Access, Choice and Accountability Act of 2014
On August 7, 2014, President Obama signed into law the Veterans Access, Choice and Accountability Act of 2014 (Public Law 113-146) (“Choice Act”). Technical revisions to the Choice Act were made on September 26, 2014, when the President signed into law the Department of Veterans Affairs Expiring Authorities Act of 2014 (Public Law 113-175).
VA’s goal continues to be to provide timely, high-quality healthcare for Veterans. Veterans and VA employees nationwide understand the need for reform, and VA is committed to putting these reforms into place.
As this process continues to move forward, VA will work with other Departments, Congress, Veterans Service Organizations, and other stakeholders to ensure that provisions are implemented as quickly and efficiently as possible.
For press inquiries and more information about the Choice Act, please contact the Office of Public & Intergovernmental Affairs Media Relations.

Payment of Benefits Under the Post 9/11 GI Bill and Montgomery GI Bill- Active Duty (Section 702) 


February 04, 2014                                                        

New Online GI Bill® Comparison Tool Available
Will Help Users of Post-9/11 GI Bill Become More Informed Consumers   
WASHINGTON - The Department of Veterans Affairs launched today an online GI Bill® Comparison Tool to make it easier for Veterans, Servicemembers and dependents to calculate their Post-9/11 GI Bill® benefits and learn more about VA's approved colleges, universities and other education and training programs across the country.
"We are pleased that Post-9/11 Veterans are taking advantage of this significant benefit program," said Under Secretary for Benefits Allison A. Hickey. "The new GI Bill® Comparison Tool will help future beneficiaries as they make decisions about what education or training program best fits their needs."
The GI Bill® Comparison Tool provides key information about college affordability and brings together information from more than 17 different online sources and three federal agencies, including the number of students receiving VA education benefits at each school.   
The GI Bill® Comparison Tool is one item in a series of resources VA is launching in response to President Obama's Executive Order 13607, which directs agencies to implement and promote "Principles of Excellence" for education institutions that interact with Veterans, Servicemembers and their families; and to ensure beneficiaries have the information they need to make educated choices about VA education benefits and approved programs. Recently, VA also instituted a GI Bill® online complaint system, designed to collect feedback from Veterans, Servicemembers and their families who are experiencing problems with educational institutions receiving funding from Federal military and Veterans educational benefits programs, including benefits programs provided by the Post-9/11 GI Bill® and the DoD Military Tuition Assistance Program.
The executive order, signed April 27, 2012, directs federal agencies to provide meaningful cost and quality information on schools, prevent deceptive recruiting practices and provide high-quality academic and student support services.  VA works closely with partner institutions to ensure the needs of GI Bill beneficiaries are met.  More than 5,000 education institutions have agreed to the Principles of Excellence. 
The Post-9/11 GI Bill® is a comprehensive education benefit created by Congress in 2008.  In general, Veterans and Servicemembers who have served on active duty for 90 or more days since Sept. 10, 2001 are eligible.  Since 2009, VA has distributed over $30 billion in the form of tuition and other education-related payments to more than one million Veterans, Servicemembers and their families, and to the universities, colleges and trade schools they attend. 
The GI Bill® Comparison Tool can be found at:  
January 30, 2014
New Online Complaint System Empowers Students, Strengthens Enforcement
WASHINGTON, D.C. – The Departments of Veterans Affairs, Defense, Education and Justice, along with the Consumer Financial Protection Bureau and the Federal Trade Commission announced today the launch of a new online complaint system designed to collect feedback from veterans, service members and their families who are experiencing problems with educational institutions receiving funding from Federal military and veterans educational benefits programs, including benefits programs provided by the Post-9/11 GI Bill® and 
the DoD Military Tuition Assistance Program.
The centralized online reporting system is designed for veterans, service members and eligible dependents to report negative experiences with educational institutions; and gives the federal government the information needed to identify and address unfair, deceptive, and misleading practices and ensure high quality academic and student support services are available for veterans, service members, and their families.
“The online complaint system empowers veterans and their dependents and provides them a direct line to VA and our partner agencies,” said Allison A. Hickey, Under Secretary for Benefits, Department of Veterans Affairs. “The feedback we receive from veterans, service members and their families will help us strengthen enforcement of the ‘Principles of Excellence’ for institutions of higher learning serving veterans and their families to ensure students are receiving the education benefits they have earned and deserve.”
"Our service members and their families now have an easier and efficient way to provide feedback on their civilian educational experiences, which will ensure we have the right information to identify and address any negative practices," said Jessica Wright, Acting Under Secretary of Defense for Personnel and Readiness.
Students can submit a complaint if they believe their school is failing to follow the Principles of Excellence, (i.e. unfair recruiting practices, credit transfer or change in degree requirements) through the centralized online reporting system accessed via the Department of Defense and GI Bill websites. When feedback is received, agencies will contact the school on behalf of the student and work toward a resolution. Complaints and their resolution will be forwarded to the Federal Trade Commission Consumer Sentinel Network, accessible by over 650 federal, state and local law enforcement agencies for use in enhancing and coordinating law enforcement investigations.
Executive Order 13607, signed April 27, 2012, addresses reports of unfair, deceptive or misleading behavior toward Veterans, service members and their families pursuing higher education and directs agencies to establish, implement and promote compliance with “Principles of Excellence” for educational institutions receiving funding from Federal military and veterans educational benefits programs for America’s veterans, service members and eligible dependents, including preventing abusive and deceptive recruiting practices. The new online complaint system is one of a range of tools being implemented by the federal government to ensure that service members, veterans and eligible dependents have access to meaningful information about the cost and quality of educational institutions.


March 2, 2012 1:45 PM

Direct Deposit Now Available for Survivors' and Dependents' Educational Assistance (DEA) Recipients

If you receive DEA you can now sign up to have your benefits delivered via direct deposit.* To sign up for direct deposit you will need to know the type of
account (checking or savings) you want your direct deposit sent to, your bank’s 9-digit routing number, and your account number.

If you don’t know your routing and/or account number, contact your bank for the information. Once you have your account type, routing number, and account number, you can sign up for direct deposit by:

  • Calling the VA Education Call Center at 1-888-GI-Bill-1 (1-888-442-4551)
  • Completing the direct deposit application located here (you should select “Education” under Type of Benefit) and mailing it to:

    Department of Veterans Affairs
    125 S. Main Street, Suite B
    Muskogee OK 74401-7004

    *Direct deposit is only available for beneficiaries with a U.S. mailing address.

For access to all VA News Releases, visit  

GI Bill® is a registered trademark of the United States Department of Veterans Affairs (VA)