November 21, 2013
Veterans should be aware of a marketing scam targeting callers trying to reach the Department of Veterans Affairs (VA) National Call Center or GI Bill Call Center. A marketing company has established two fraudulent numbers that differ from the two official VA call center numbers by one digit. If the fraudulent number is dialed by mistake, the answering party will offer a gift card and try to obtain personal and financial information, including credit card information, from the caller. The answering party may even transfer the caller to the VA after the caller’s information is obtained. Note that VA will never ask you for a credit card number or banking information over the phone. Before giving personal sensitive information over the phone make sure you know who you are taking to.
The numbers to be avoided are:
800-872-1000 (the VA National Call Center number is 800-827-1000)
888-442-4511 (the VA GI Bill Call Center number is 888-442-4551)
VA has notified law enforcement authorities to address this situation, and will provide additional information and guidance as necessary.
Direct Deposit Now Available for Survivors' and Dependents' Educational Assistance (DEA) Recipients
March 2, 2012 1:45 PM
If you receive DEA you can now sign up to have your benefits delivered via direct deposit.* To sign up for direct deposit you will need to know the type of
account (checking or savings) you want your direct deposit sent to, your bank’s 9-digit routing number, and your account number.
If you don’t know your routing and/or account number, contact your bank for the information. Once you have your account type, routing number, and account number, you can sign up for direct deposit by:
- Calling the VA Education Call Center at 1-888-GI-Bill-1 (1-888-442-4551)
- Completing the direct deposit application located here (you should select “Education” under Type of Benefit) and mailing it to:
Department of Veterans Affairs
125 S. Main Street, Suite B
Muskogee OK 74401-7004
*Direct deposit is only available for beneficiaries with a U.S. mailing address.