Higher One/BankMobile Card
                      (530) 242-7700
                                                                                                                     financialaid@shastacollege.edu

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To view our institution's contract with BankMobile, a Division of Customer Bank, click here.

Higher One has merged with BankMobile Disbursements!
Please continue reading below for changes and updates to your account.
 

Attention Current Higher One Cardholders:
Nothing will change with your current card except for the website in which you manage your account. The new website address is: www.bankmobilevibe.com
What was once Higher One is now BankMobile Disbursements. 










Shasta College has partn​ered with a third party, BankMobile Disbursements (previously HigherOne), to deliver your financial aid refund. We are committed to delivering 100% of your refund at no cost, providing students with clear choices and offering great customer service. ​​


What to Expect:
Once Shasta College has received your FAFSA and you are registered for classes, you will be mailed a refund selection kit (see below). This kit will come in the mail as a lime green envelope with an access code to activate your account with BankMobile. You will be prompted to select one of the following disbursement options: 
  • Direct Deposit
  • BankMobile Card
  • Check in the mail
 Note: Receiving ​a card does not mean you have been processed or are eligible for
          Financial Aid.
 ​​

​Helpful Links:

Fee Schedule   
Disbursement Schedule 
Allpoint ATMs

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Steps to Receiving Your Financial Aid Disbursement (Refund) 

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​​Lost, Stolen and/or Damaged Card Information


Active Cards
  1. Log into your BankMobile (formerly Higher One) account and under "Profile" select "Card Status". Report the card lost or stolen or re-order a new card if damaged.
  2. Call BankMobile (formerly Higher One) Customer Service at 1-877-334-1013​ to request a repl​acement
Inactive Cards:

Students who never received or lost their BankMobile Disbursement Card/Higher One card prior to activation should contact or visit the Shasta College Business office at 530.242.7680, Building 100 Room 105.


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