BankMobile Disbursements

BankMobile Vibe Account Support

Access your account at
Customer Service at 1-877-327-9515
Look for the bright green envelope
Your school has partnered with BankMobile to deliver your financial aid refund. We are committed to delivering 100% of your refund at no cost, providing students with clear choices and offering great customer service.

When it comes to deciding how to get your money, you deserve choices.

Your choices include:

    Electronic Deposit To Another Account
    Money is transferred to another account the same business day BankMobile receives funds from your school. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account.
    Electronic Deposit To A BankMobile Vibe Account
    If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
      Note: Receiving ​a card does not mean you have been processed or are eligible for Financial Aid. ​​
    Look for the bright green envelope

    Features of the BankMobile Vibe Account:

    Through unique features and functionality designed exclusively for students, BankMobile Vibe empowers and guides students in their pursuit of financial and academic success. Plus there’s no monthly fee for students.

    point® ATMs
    Say adios to ATM fees, thanks to over 55,000 fee-free Allpoint ATMs. Find an ATM

    Stamp your way to success! Get rewarded for your smart moves in and out of the classroom with the Passport recognition program.

    Money Meter
    Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. Use it to:

    • Track your spending
    • Set up monthly budgets in multiple categories
    • Monitor your cash flow
    • View your spending history

    Bill Pay
    Make bill-paying faster, easier and more secure. With Online Bill Pay you can:

    • Set up recurring payments
    • Manage Bill Pay recipients
    • View payment history


    Master your financial universe by setting up reserves to achieve your financial goals. This convenient mobile feature does the math for you and gives you a more accurate view of your financials by delivering a financial snapshot.

    Debit Card On/Off Switch
    Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced.

    Active BankMobile Vibe Account Support:

    1.  Access your account at .
    2. Under "Profile" select "Card Status". Report the card lost or stolen or re-order a new card if damaged.
    3. Support email:
    4. Call Customer Service at 1-877-327-9515 to re​quest a repl​acement.

    Undefined Refund Preference:

    Students who never received a selection kit or lost their BankMobile Vibe Account card prior to activation should contact or visit the Shasta College Business Office at 530.242.7680, Building 100 Room 105.​​​
    Generating a BankMobile Personal Code: 
    • Go to​
    • Click on "Need a Code?" (small font below Start)
    • Enter "Shasta College" as your school, your student ID# and email address and click Continue
    • Confirm that you want a Personal Code sent
    • Once you have received your Personal Code, you will be able to create your BankMobile account.
      ***BankMobile will want your Date of Birth (DOB) entered as DAY/Month/Year format. If your DOB is May 23, 1989, will enter it Exactly Like This: 23051989