Office Hours / Email​​

​(530) 242-7700

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Financial Aid Office Hours

Thursday, April 30, 2015
9:00 am to 5:00 pm

A photo ID is REQUIRED:

To receive personal information regarding your financial aid file when visiting our office you must show a state issued photo ID.
Without a state issued photo ID only general information regarding the financial aid process will be discussed.
Normal Office Hours

Monday:8:00 am to 6:00 pm

Tuesday - Thursday
8:00 am to 5:00 pm

 8:00 am to 4:00 pm

Administration Building 100
Room 108

Financial Aid Drop-In Assistance: ASK FA

Do you live in or near Red Bluff, Weaverville or Burney?

Unable to make it to Redding?

Need to talk to Financial Aid about your personal information?


During this call, we can discuss all aspects of Financial Aid including file status, payment status or personal information as if you were in our office!

How ASK FA Works

Go to:
Tehama, Trinity or
Intermountain campus.

Days & Times:
Tuesday: 2:00pm - 4:00pm, o​r Friday:10:00am - 12:00pm

  1. Request to speak with Financial Aid.
  2. Provide your picture ID to the campus personal.
  3. They will notify our office and we will contact you while you are at their campus.

Phone & Email Privacy:

Information given over the phone or through email will be general information only. 

Stop by our office with your photo ID for personal information regarding your financial aid file. 

​Normal Phone Hours

Monday - Thursday 
8:00 am to 4:30 pm

Friday 8:00 am to 4:00pm
(530) 242-7700

Emails Us:

Include your full name & student ID#. 

Response timeframes may increase due to the number of emails received during the months of August & September.

This email is for informational purposes only. Forms and/or documents sent by email will not be accepted.

Email Response times:

Monday - Friday
9:00 am to 4:00 pm

Expect an email within
24 to 48 business hours.

Emails received after 4:00pm will be returned the next business​ day.

Email Notifications

The Financial Aid Office sends email notifications regarding the FAFSA and your processing. 

It is important that our office has your most current email address. 

Be sure to approve as a "safe sender" in your email account.​

Do we have your correct address? 
If not, update it one of the following ways:

  • Email the Financial Aid office
  • Online through your student "My Shasta" account
  • In person at the Financial Aid Office or the Admissions & Records Office.​

Mailing Address:

Shasta College Financial Aid Office
PO Box 496006
Redding  CA  96049-6006​

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