Looking for Help Desk support? Browse help articles for solutions.

By logging into the the new help desk system, you can access how-to documentation and FAQs on the technology and software we use at work every day. 

Help Documents & How-To Guides

Check out our quick reference guides covering frequently asked questions below!

Staff can obtain their Zoom Pro account by logging into the Portal and selecting the Shasta Zoom tile. The system will send you a confirmation email to your Shasta College email account; and once confirmed, you'll have access to the Pro version of Zoom.

For additional support topics or detailed tutorials, log in to the Shasta College help desk to browse more help articles.