Request Technology Support
This form is for students to get support for technology like Shasta Portal, Office 365, Wireless Network Connection, etc.
Faculty & Staff? Please use the help desk for technical support.
For additional assistance
| Office / Department | Email / Website | Phone |
|---|---|---|
| Admissions & Records | admissions@shastacollege.edu | (530) 242-7650 |
| Counseling Center | shastacollege.edu/counseling | (530) 242-7724 |
| Testing Center | testcenter@shastacollege.edu | (530) 242-7751 |
| Financial Aid | financialaid@shastacollege.edu | (530) 242-7650 |
| Shasta College Online Help (Canvas) | sconlinehelp@shastacollege.edu shastacollege.edu/sconline |
Submit Canvas Request Help Form |
Shasta Portal + MyShasta Login
If you have set up your Shasta Portal account, you can use your Shasta Portal username and password to log into MyShasta. If this does not allow you log into MyShasta, please provide detailed information about the problem(s) you are experiencing and submit a technical help ticket.
MyShasta is used to register for and add/drop/pay for classes, obtain unofficial transcripts, etc. Shasta Portal is your access to your courses in Canvas, Office 365, Shasta Connect, iGrad, and more.
For additional frequently asked questions, please check out the Shasta College IT | Student Resources: FAQs.
Submit help form for technology support
This form is for students to get support for technology like Shasta Portal, Office 365, Wireless Network Connection, etc. For Canvas (SC Online) assistance and support, please email sconlinehelp@shastacollege.edu or submit a Canvas Request Help Form.