Important Message Regarding ​COVID-19: Transcripts

Dear Students,

Please know that we are working diligently​ to support you during this time. We are committed and prepared to support you remotely during the Shelter-in-Place order.

​Transcripts available electronically or via US Mail
Transcripts are able to be sent in an electronic format or by US mail. Currently, there is not an option to pick up an official transcript in person.

Phi Theta Kappa (PTK) Verification
We are currently unable to provide Phi Theta Kappa (PTK) verification with your transcript due to COVID-19 changes to our work processes. However, if you are a member of PTK and would like to provide confirmation of your membership to admissions officials or a potential employer, you may log in to the PTK website and complete a ‘Letter of Recommendation Request’. The letter will include information about the Society and confirmation of your membership. 

We apologize for any delays, and are looking for ways to improve our ability to get back up to speed for this process. Thank you for your patience.

Information is subject to change. (Last Updated June 26, 2020).

You can print a free copy of your unofficial transcript through your My Shasta account following the steps below: 

  1. ​Log in to your MyShasta account
  2. Click on Student Ed Planning
  3. Click on “Unofficial Transcripts” under the "Academics" drop down menu
  4. Click "UG Transcript Grouping Transcript"
  5. ​You can then print a copy of your unofficial transcript

If you have taken courses prior to 2003 that do not appear on your transcript, please e-mail your request to with the following information:

  • Full name including any prior last names
  • Student ID number or Date of Birth if you don’t remember your ID number
  • Copy of your Government issued photo ID
  • Statement that you attended prior to 2003

Shasta College has partnered with Credentials, Inc. to accept transcript orders over the internet through a secure website. Credentials, Inc. will facilitate your request 24 hours per day, 365 days per year. If you are not comfortable placing an order over the internet, you can call Credentials, Inc. at (847) 716-3005 to place your transcript request. There is an additional operator surcharge for placing orders over the telephone.

(The following links open in a separate window.)

Cost / Pricing  
Regular Service $5.00 each; 4-5 business days to process*

*Please Note: $5.00 processing fee for the first two transcript(s)/verification(s) ever issued in a lifetime are waived.
Rush Service $10.00 each; 2-3 business days to process
FedEx Service Domestic orders (contiguous 48 states) - $23.00; only available when ordered online through Credentials, Inc. IGETC and GE Certification processing requires 7 to 10 business days for processing. Please allow up to 20 business days for processing during the beginning/end of each semester.  

Multiple requests are sealed in individual envelopes. We do not fax or email transcripts to the student.

​Electronic Transcript Certificate of Authenticity

Shasta College, located in Redding, CA has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on behalf of Shasta College. The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company’s website that is provided during the delivery process. Credentials Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of Shasta College and respond to any inquiries regarding the transactions.