Registration and Refund Policies and Procedures for Community Education Classes

Registration Information

Online

Visit the Community Education online catalog at: shastacollege.coursestorm.com. Click the links to view courses in each category. To register for a class, click the "add to cart" link. You may remove a class from the cart if you change your mind. Classes identified as "full" may have some space available or a waiting list. For more information contact the Community Education office at (530) 395-8562 or Comm-Ed@shastacollege.edu.

If this is your first time using this system, you will create a new account. In the future, you will not need to re-enter your information. You will be prompted through the registration process.

Telephone

Enrolling in classes is just a phone call away with your Visa or MasterCard. Call us at (530) 395-8562. Please have the name of your class and credit card ready for prompt service.

Walk-In

Drop by our office and register for your class. Office hours are Monday - Friday, 8:00 am - 5:00 pm. We are located at:

  • 1401 Market Street, Downtown Redding, 2nd Floor

Payment for Classes

Payment for classes is due at the time of registration. We accept cash, check (personal, business, or online) as well as Visa or MasterCard. Preregistration is important. If we do not reach the minimum number of participants necessary to prevent a revenue loss, we reserve the right to cancel any class, prior to the start date. 

Class Cancellation Policy

We do not like to cancel classes; however, sometimes it is necessary to cancel before the first meeting when enrollments do not reach a minimum. If we do not have enough students registered for a class prior to its start date, it will be cancelled. Every effort is made to notify registered students of the cancellation, by phone and/or by email. For this reason, we must have a current daytime phone number and email address on file. Your registration might be the one that enables the class to be held so register early! 

Refund Policy

  • Refunds will only be granted if your request is received by the Community Education office, in written form, a minimum of ten (10) days or more prior to the first class meeting. ​PLEASE NOTE: a 10% processing fee per class will be retained on all student initiated cancellations for those registrations that were processed online. If your registration was paid by credit or debit card, the refund will go back on to the same card that was used in the transaction.  
  • Important: If a refund request is submitted less than the required ten (10) day minimum, refunds will not be granted. No exceptions. 
  • Refunds will not be granted once a scheduled class has begun. There are no refunds or prorated fees issued for missed classes or absences ​- no exceptions.
  • If you paid for your class with a check or cash, a refund check will be mailed to you by the Shasta College Business Office within 4-6 weeks.
  • Any classes or day trips that include a materials fee or ticket of admission that has been purchased on behalf of the customer will also be deducted from the refund amount.

Confirmation

You will be automatically emailed a receipt of the transaction which is your confirmation of your enrollment in to the class. If you do not find a receipt in your email in-box, please check your spam folder in the event it was directed there. If you have registered over the phone and do not have email, please ask staff to mail you a hard copy of the transaction for your records if you wish one. 

Shasta College Main Campus Parking Fee

Participants will be charged a fee to park in student parking lots weekdays and evenings. Parking permits are issued from the individual parking lot dispensers and semester passes are available from the Bookstore. Parking meters will be enforced until 10:00 pm weeknights. Student lots and metered visitor parking are free on weekends. Parking regulations are enforced daily (24 hours) in restricted areas such as staff and faculty parking areas, handicapped parking (without permit), red zones, fire lanes, etc. 

Shasta College Downtown Redding Campus Parking

To learn more about downtown Redding parking options, please visit: Downtown Redding Parking (cityofredding.org).

Annual Security Report

The Annual Security Report is provided by Shasta College to help ensure a safe environment for our college community and prospective students and employees. This document contains crime statistics for the  previous three years in addition to valuable safety and security information. A complete copy of the Security Report can be obtained from the Information Center or from the Security Office.

Compliance Statement

The Shasta-Tehama-Trinity Joint Community College District complies with the California Education Code, Title V of the California Code of Regulations, all pertinent titles and sections of the Civil Rights Act of 1964, Title IX regulations, the Educational Amendments of 1972, the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all other applicable federal, state, and local laws. In so doing, Shasta College does not discriminate on the basis of race, color, ethnic group identification, marital status, religion, national origin, gender, age, physical and mental disability. Such nondiscrimination policies extend to all of the functions and activities of the College District including employment, educational programs, services and activities. The District further complies with those state and federal regulations which prohibit sexual harassment in employment and in the classroom. The Personnel/Affirmative Action Office is responsible for ensuring fair and equitable treatment.

Please Note: Instructors / Presenters / Trainers do not necessarily reflect the views nor are they official spokespersons representing Shasta College.

Shasta College reserves the right to change and provisions or requirements that will better serve the interests of the College, its programs and students. We further reserve the right to ask any student to withdraw if such action to be in the interest of the College or programs.