For Current Students

The Testing Center (Redding Main Campus | Room 2215) can accommodate make-up testing, including students taking courses at Tehama, Trinity, and Eastern Shasta County, as well as for students taking classes at our Health Sciences and University Center. Make-up testing is offered by appointment only.

This proctoring service is intended to accommodate individual students who need to make up exams due to school related or excused conflicts. Examples include student-athletes who miss an exam due to an athletic contest, students required to serve jury duty, students attending a college-sponsored field trip, or students who are experiencing a personal emergency.

Make-up Exam Process – New in Spring 2026

If a student needs to makeup a test either on the Redding campus or at an Extended Education site, we request that they please schedule their appointment at least three (3) business days in advance by calling the Testing Center at (530) 242-7751 during business hours.

To request a make-up exam, please complete the following steps:

1. Access the Makeup Exam Form
   • Make Up Exam Form (Dynamic Forms)
   • The form is also available in your Shasta Portal in Dynamic Forms.
2. Complete Part 1 of the Form
   • Enter your instructor’s information accurately. Incorrect details will result in your request being rejected.
3. Submit the Form
   • After submission, your request will be routed to your instructor for review.
4. Instructor Review
   • If disapproved: Your instructor will provide a reason. You must submit a new request that addresses their feedback.
   • If approved: Your request will be forwarded to the Testing Center.
5. Testing Center Review
   • If your requested date or time is unavailable, the Testing Center will contact you to reschedule.
   • Once approved, you will receive an automated confirmation email.

PACE students should continue scheduling exams through the PACE portal.

Please remember that all testing requests need to be scheduled at least three (3) business days prior for regular exams and (5) business days in advance for midterms and final exams.

Please direct questions or concerns to testcenter@shastacollege.edu.

Examples of test facilitation include: proctoring of exams, extended test time, use of scribes, exams in audio format, enlargement of exams, exams in braille, use of readers, special lighting, use of word processor, or the need for a distraction-reduced environment. 
 
Tests are given in the Testing Center, Room 2215. Please remember that all testing requests need to be scheduled at least three (3) business days prior for regular exams, and five (5) business days in advance for midterms and final exams. Testing schedules should be on your class syllabus, please make sure to plan.​

How to Request an Exam through the PACE App

You can now schedule your exams online by accessing the PACE app in the Shasta Portal:

• Log in to the Shasta Portal and click on the PACE app.
• Under the Accommodations on the left side menu, select Alternative Testing.
• If you have never scheduled an exam, you will need to log in to the PACE app to read and sign (type) your name on the testing agreement contract.
• Choose the class you are scheduling a test for on the center drop down menu and click Schedule an Exam.
• If the instructor has already uploaded exam dates, please select your exam, quiz, or final from the list of Available Exam Dates. If your upcoming exam does not appear, go ahead and complete the Exam Request form anyway—the Testing Center will review and process your request.

If you need assistance with these steps, please email SCTesting@shastacollege.edu or call (530) 242-7751.