Frequently Asked Questions
For instructions on how to activate your MyShasta or Shasta Portal accounts go to the Activate MyShasta and Portal section for more help.
Go to the Shasta College Homepage and in the top right hand corner, click Shasta Portal and log in. From there you can select the MyShasta app. Or go to Shasta Portal and log in. From there you can select the MyShasta app.
Check out our Canvas help section to find the support you need for all Canvas related questions.
- Our emails may be going to your spam folder, follow this guide to check your Spam folder (PDF) if you aren’t receiving communications from Shasta College
- Make sure you’ve entered the correct email into your MyShasta under your User Profile
Sign in to the Shasta Portal and locate "Microsoft 365" within the "My Apps" dashboard card. Click on the "Microsoft 365" to access all of the free Microsoft applications you have as a Shasta College student.
Students at Shasta College are provided with a student email. You will enter this email address and your Shasta Portal password when prompted by Microsoft 365.
- Email: Your email is your Shasta Portal username and @students.shastacollege.edu.
- For example: If your Shasta Portal username is s.knights50, then your Microsoft 365 email is s.knights50@students.shastacollege.edu
- Password: Enter the same password you use to sign in to Shasta Portal
For more information, please visit: shastacollege.edu/studentemail.
View our resources for online learning to help you succeed in distance education.
Go to the Zoom website and click on "Download client for meetings". Follow the onscreen prompts to install Zoom on your desktop.
Go to the appropriate App store on your phone (Google Play store for Android, Apple Store for iPhone) and search for Zoom Cloud Meetings. Click on install, once it has finished downloading and installing, click sign in and use your account credentials to log in.
To share a file from OneDrive, go to the Shasta Portal and open your Office 365 apps to access OneDrive. Locate the file you would like to share, right-click the file and select "Share". You can then send a link to the shared file to either a specific person, multiple people, or copy the link to include in a separate email or other post.
View our Shasta Portal Help page or Submit a Technology Support Request for further assistance.