Degree Requirements and Courses
Learn more about certificate and degree requirements, course content, recommended sequence, and schedule.
Medical Office Specialist Certificate
Certificate | SC Program: CT.3276
Academic Plan
An academic plan shows all the courses you need to graduate and a suggested order in which you should take them. To make your personalized comprehensive education plan, please make an appointment with a counselor.
Choose your path
Map your education by viewing the program map for the degree or certificate you’re interested in earning below. Meet with a counselor to create your official comprehensive education plan.
A program map shows all the required and recommended courses you need to graduate and a suggested order in which you should take them. The suggested sequence of courses is based on enrollment and includes all major and general education courses required for the degree.
Fall Semester, First Year
15 Units TotalBSOT 10
M
1
Excel for Windows I
BSOT 10
Note: Internet and classroom students will require access to a computer with the same version of Microsoft Operating System and Office Suite being used in the course. Computer access is provided on campus at the Learning Resource Center and the Tehama Campus.
This is an introductory course that introduces the concepts, principles, and uses of the EXCEL spreadsheet through multi-media lecture, demonstration, and discussion. Instruction will include use of the Windows environment; creating, editing, formatting, and printing a worksheet; charts/graphs development; and formulas/functions using relative and absolute cell reference. This course may be offered in a distance education format.
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This is an introductory course that introduces the concepts, principles, and uses of the EXCEL spreadsheet through multi-media lecture, demonstration, and discussion. Instruction will include use of the Windows environment; creating, editing, formatting, and printing a worksheet; charts/graphs development; and formulas/functions using relative and absolute cell reference. This course may be offered in a distance education format.
BSOT 51
M
3
Intro to Keyboarding and Word
BSOT 51
Note: Internet and classroom students will require access to a computer with the same version of Microsoft Operating System and Office Suite being used in the course. Computer access is provided on campus at the Math and Business Learning Center and the Tehama campus.
An introductory course in keyboarding and Microsoft Word. Class includes learning to type alphabetic, numeric and symbol keys by touch; developing speed and accuracy; and formatting business documents including letters, memos, reports, tables and labels. Recommended for all students that want to learn typing and Microsoft Word. No prior knowledge of computers is required making this course an excellent place to start for beginning computer users. This course may be offered in a distance education format.
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An introductory course in keyboarding and Microsoft Word. Class includes learning to type alphabetic, numeric and symbol keys by touch; developing speed and accuracy; and formatting business documents including letters, memos, reports, tables and labels. Recommended for all students that want to learn typing and Microsoft Word. No prior knowledge of computers is required making this course an excellent place to start for beginning computer users. This course may be offered in a distance education format.
BSOT 64
M
0.5
Computerized 10-KEY
BSOT 64
A course designed to teach the numeric 10-key pad by touch on the computer with speed and accuracy using industry standards for data entry. Proficiency on three employment tests used by three large interstate corporations help the student meet employment standards. The course has been designed to accommodate hearing impaired students. This course may be offered in a distance education format.
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BSOT 152
M
0.5
Keyboarding for Speed/Accuracy
BSOT 152
Note: Class may require outside time using a computer with internet access and appropriate software. Computer access is provided on campus at the Learning Resource Center and the Tehama campus. Students taking the Internet format of this course must have access to the same version of Microsoft Operating System and Office Suite being used in the course.
Designed for the beginning to advanced keyboarding student to improve typing speed and accuracy. Specific drills, proper typing technique, and ergonomics will be covered in the course. Development of keyboarding skills is attained through repetitive typing of specific drills designed to improve both accuracy and speed. This course may be offered in a distance education format.
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Designed for the beginning to advanced keyboarding student to improve typing speed and accuracy. Specific drills, proper typing technique, and ergonomics will be covered in the course. Development of keyboarding skills is attained through repetitive typing of specific drills designed to improve both accuracy and speed. This course may be offered in a distance education format.
BSOT 94
M
1
BSOT Worksite Learning
BSOT 94
Limitation on Enrollment: Financial aid students must maintain concurrent enrollment in seven (7) units which include worksite learning units. Students not receiving financial aid do not need to enroll in other courses in order to participate in Worksite Learning Classes.
The Business Systems and Office Technologies Worksite Learning course allows the student to gain on-the-job experience through employment/volunteerism at an approved business or office job site that is acquired by the student and related to the student's major. A faculty member supervises all WSL courses to ensure that the work experience is of educational value. The course stresses good work habits and meeting of competencies through actual on-the-job performance. A student may earn up to 16 units through repeating this course since course content varies and skills are enhanced by supervised repetition and practice. A maximum of 8 units may be earned in a single semester.
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The Business Systems and Office Technologies Worksite Learning course allows the student to gain on-the-job experience through employment/volunteerism at an approved business or office job site that is acquired by the student and related to the student's major. A faculty member supervises all WSL courses to ensure that the work experience is of educational value. The course stresses good work habits and meeting of competencies through actual on-the-job performance. A student may earn up to 16 units through repeating this course since course content varies and skills are enhanced by supervised repetition and practice. A maximum of 8 units may be earned in a single semester.
BUAD 80
M
3
Principles of Customer Service
BUAD 80
This course is designed to provide the student with an understanding and knowledge of the importance of meeting the needs of customers in a service economy. Students will gain insight into employer and customer expectations of service levels. Emphasis will be placed on developing specific skills and abilities critical to providing excellent customer service. In addition, the student will be introduced to the concepts of internal and external customers, customer satisfaction, and customer retention. Other topics covered are attitude in the workplace, communicating with customers, decision making and problem solving, conflict resolution, and dealing with change in the workplace. This course may be offered in a distance education format.
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BSOT 158
M
3
Office Procedures for Admin Assistants
BSOT 158
This capstone course prepares students to perform various information processing procedures and problem solving tasks required to support both today's office systems and those of the future. Students learn critical thinking, problem solving, teamwork, supervisory skills, office procedures, and information processing technologies to manage their work, as well as necessary attributes of an office professional. Also included are managing information storage and retrieval, and coordinating office communications to improve the efficiency of office functions. This course may be offered in a distance education format.
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CIS 1
M
3
Computer Literacy Workshop
CIS 1
Note: Class will require outside time using a computer with appropriate software. Some computer access is provided on campus at the Math and Business Learning Center. Students taking the Internet format of this course must have access to the Microsoft Operating System and Office Suite--further information will be provided on the first day handout.
This course is intended to help students achieve a degree of computer literacy through exposure to a variety of basic computer concepts including discussions of hardware, software, computer history, programming, computer ethics, and cultural implications. In addition, the student will be introduced to several hands-on applications such as systems software (Windows), word processing software (MS Word), spreadsheet software (MS Excel), database software (MS Access), and presentation software (MS PowerPoint). This course may be offered in a distance education format.
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This course is intended to help students achieve a degree of computer literacy through exposure to a variety of basic computer concepts including discussions of hardware, software, computer history, programming, computer ethics, and cultural implications. In addition, the student will be introduced to several hands-on applications such as systems software (Windows), word processing software (MS Word), spreadsheet software (MS Excel), database software (MS Access), and presentation software (MS PowerPoint). This course may be offered in a distance education format.
Spring Semester, First Year
15 Units TotalBSOT 52
M
3
Intermed Keyboarding and Word
BSOT 52
Note: Internet and classroom students will require access to a computer with the same version of Microsoft Operating System and Office Suite being used in the course. Computer access is provided on campus at the Math and Business Learning Center and the Tehama campus.
An intermediate course in keyboarding and Microsoft Word. This course continues the development of keyboarding speed and accuracy while emphasizing the formatting of various kinds of business correspondence, reports, tables, forms, and desktop publishing projects from rough drafts. This course may be offered in a distance education format.
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An intermediate course in keyboarding and Microsoft Word. This course continues the development of keyboarding speed and accuracy while emphasizing the formatting of various kinds of business correspondence, reports, tables, forms, and desktop publishing projects from rough drafts. This course may be offered in a distance education format.
BSOT 80
M
1
Outlook
BSOT 80
Advisory: Ability to type 25 wpm.
Note: Class will require outside time using a computer with appropriate software. Computer access is provided on campus at the Learning Resource Center and the Tehama Campus. Students taking the Internet format of this course must have access to the same version of Microsoft Operating System and Office Suite being used in the course.
This course introduces the student to the use of Microsoft Outlook, a desktop information management program in the Microsoft Office Suite. Instruction will include managing email messages, scheduling appointments and activities with the Calendar, entering and updating names and addresses as contacts, creating and maintaining an electronic to-do list with Tasks, and using Categories to organize, sort, and search. This course may be offered in a distance education format.
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Note: Class will require outside time using a computer with appropriate software. Computer access is provided on campus at the Learning Resource Center and the Tehama Campus. Students taking the Internet format of this course must have access to the same version of Microsoft Operating System and Office Suite being used in the course.
This course introduces the student to the use of Microsoft Outlook, a desktop information management program in the Microsoft Office Suite. Instruction will include managing email messages, scheduling appointments and activities with the Calendar, entering and updating names and addresses as contacts, creating and maintaining an electronic to-do list with Tasks, and using Categories to organize, sort, and search. This course may be offered in a distance education format.
BSOT 114
M
3
Healthcare Billing & Reimbursement
BSOT 114
Advisory: HEOC 11 with a grade of C or higher
The course will enable students to understand the processing of healthcare claims as it relates to various insurance payer requirements beginning with abstracting information from medical chart documents and following procedural steps based on the nature of the patient status and payer. This course may be offered in a distance education format.
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The course will enable students to understand the processing of healthcare claims as it relates to various insurance payer requirements beginning with abstracting information from medical chart documents and following procedural steps based on the nature of the patient status and payer. This course may be offered in a distance education format.
BSOT 150
M
3
Electronic Medical Records
BSOT 150
Note: Internet and classroom students will require access to a computer with the same version of Microsoft Operating System and Office Suite being used in the course. Computer access is provided on campus at the Learning Resource Center and the Tehama campus.
This course is designed to prepare students for entry-level positions working with electronic records in a medical office. Topics covered are computerized systems for appointment scheduling and follow-up; claim forms and coding; patient and insurance billing; and medical practice financial management. This course may be offered in a distance education format.
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This course is designed to prepare students for entry-level positions working with electronic records in a medical office. Topics covered are computerized systems for appointment scheduling and follow-up; claim forms and coding; patient and insurance billing; and medical practice financial management. This course may be offered in a distance education format.
BSOT 166
M
2
Records Management
BSOT 166
A study of the basic principles, rules, and procedures of filing. It includes a study of alphabetic, numeric, subject, and geographic filing. Various types of filing equipment will be analyzed. This course may be offered in a distance education format.
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HEOC 11
M
3
Medical Terminology
HEOC 11
This course provides students with an understanding of the language of medicine through the study of basic word structures and etymology related to various body systems, diagnostics, and pathology. This course may be offered in a distance education format.
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Please see a counselor to discuss options for meeting general education requirements for transfer to California State Universities (CSU) and/or University of California (UC) campuses, as well as any specific additional courses that may be required by your chosen institution of transfer.
*Alternative Courses: Please see a Shasta College counselor for alternative course options. You can also view the following to find other courses to meet degree/certificate requirements:
- California State Universities – General Education
- IGETC – Intersegmental General Education Transfer Curriculum
Need a print out? Feel free to download and/or print out a copy of the sample program map(s).
Business & Hospitality Interest Area Counselors
Department
Counseling & Student Services
Veterans Services
Phone
(530) 242-7954
Location
Redding Main Campus | Room 129
Degree
M.S., University of La Verne
Email
Contact Nelson Espinola
Department
Counseling & Student Services
Phone
(530) 242-7953
Location
Redding Main Campus | Room 132
Degree
M.S., University California, Los Angeles
Language
Fluent in Spanish
Academic/Instructional Division Office
Phone
(530) 242-7560
Location
Main Redding Campus | 1023
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