Customer Service Academy (C)
Equips students with the ability to manage or improve many workplace issues that, if addressed, will lead to improved productivity.
Customer Service
Being an expert in customer service allows you to build confidence in dealing with customers, and in turn will lead companies to achieve higher customer retention and increased sales.
Degrees / Certificates
Map your education by viewing the program map for the degree or certificate you’re interested in earning below. Meet with a counselor to create your official comprehensive education plan.
Customer Service Academy (NCR)
The Customer Service Academy will equip students with the ability to manage or improve many workplace issues that, if addressed, will lead to improved productivity.
Related Areas of Study
Not convinced this major is for you? Check out the related disciplines to see if those might work better!
Customer Service is a vitally important and fulfilling field of work.
Achieve your goals at Shasta College.
Academic Support Team
Our goal here at Shasta College is to connect you with people dedicated to supporting your success every step of the way. Meet those supporting our program below to get your questions answered.
- Meet Your Academic Division: Get in touch with the academic division staff who can connect you with the program faculty that teach the courses dedicated to your success
- Meet Your Academic Counselors: Meet and connect with academic counselors dedicated to creating academic and career plans that support your goals
Career Outlook
What do career options look like with an education in this area? Explore the data below.
Customer Service Representatives
Salary
- Entry $30,632
- Median $36,589
- High $45,756
Annual Job Growth
- Annual Openings 281
- Projected Growth +2%
Career Exploration & Resources
Not sure of your career goals? Not a problem! Shasta College is dedicated to not only your academic success but to supporting your career goals. From our dedicated career educational counselors to career exploration tools to internships, we've got you covered through our Shasta College Career Services & Student Employment Center (Career Café). There you can meet with our dedicated career educational counselor and explore options by calling (530) 242-7724.
The center also offers internships and career opportunities, please contact the Career Café by calling (530) 242-7606.
In addition, the college offers free, online resources to explore your interests and future career goals including:
- Career Coach: Take a free assessment to explore your interests, identify majors, and connect to in-demand careers
- Career Zone: Create a free account here to explore what your interests are, research career possibilities, and develop a budget to make sure your choices can support your plan.
Transferring for Bachelor’s Degree
Ready to transfer for a 4-year university or college or want to stay local? Our Transfer Center and BOLD staff are here to guide you!