Field/Industry Food & Hospitality

Business Name TBar

Contact Name Ivan Bailey

Phone Number 530-884-4063

Email Address ivan@ilovetbar.com

Website http://ilovetbar.com/

Job Position/Title Operations Lead

Rate of Pay Competitive

Days / Hours PT/FT both available

Link to job application

Job Description - Operations Lead

An Operations Lead is responsible for providing quality service to guests by assuming responsibility for store operations.

Responsibilities

  • Whole-heartily supports the General Manager and Assistant General Manager.
  • Upholding and living out the TBar’s vision by communicating clear goals to team members.
  • Building an emotional connection with guests through exceptional product quality and service.
  • Upholding the firm’s best operations standards.
  • Communicating clear and precise goals to team members.
  • Validating standards are being achieved.
  • Greeting guests, preparing and serving beverages/food, and handling payment.
  • Training, coaching, and developing team members.
  • Holding team members accountable for individual responsibilities.
  • Assisting the General Manager (GM) and Assistant General Manager (AGM) with administrative activities.
  • Full time commitment – weekdays, weekends, day and night shifts.

Essential Functions

  • Staff Development
    • Develops store team members and promotes teamwork.
    • Identifies and develops team members with high levels of potential into future store leaders.
  • Training
    • Trains, FOH and BOH, on the best practice operational procedures and responsibilities.
    • Trains team members on company policies, procedures and operations standards.
  • Team Member Relations
    • Promotes a safe and empowering environment for team members to listen, appreciate and challenge each other.
  • Exceptional Guest Experience
    • Builds an emotional connection with guests through an exceptional and memorable foodservice experience.
    • Strives to exceed guest’s expectations daily.
    • Greets guests in a friendly and hospitable manner.
  • Store Environment & Operations
    • Upholds the TBar’s operation standards and provides a high level of foodservice hospitality.
    • Conducts food safety and work safety checklists.
    • Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals.
    • Ensures compliance with all food safety, work safety, and sanitation requirements.
  • Financial Cash Handling
    • Follows the TBar’s cash handling procedures and policy, including cash, credit cards, gift cards and other payment methods accepted
    • by the company.
    • Operates the POS system accurately and efficiently. Able to perform cash register opening and closing procedures.
  • Administration
    • Assists the GM in administrative responsibilities; such as preparing reports, placing orders, monitoring inventory, etc.

Knowledge, Skills and Abilities

  • Embodies and teaches the TBar’s mission, values and culture.
  • Strong understanding of all operations practices; includes store opening and closing.
  • Thorough knowledge of FOH and/or BOH operations.
  • Strong understanding of serving protocols, menu, and recipes.
  • Ability to assist with administrative work, including invoices, reports, and inventory.
  • Ability to maintain a smooth operation in the absence of the GM.
  • Ability to consistently apply TBar’s cash handling policy and procedures.
  • Ability to train new or existing team members.
  • Strong understanding of work and food safety.
  • Application of the work and food safety checklists.
  • Ability to embrace change and continuously learn.

Success Measures

  • Embraces the TBar’s mission and culture.
  • Performs assigned responsibilities according to standard operations practice.
  • Maintains a smooth store operation in the absence of the GM.
  • Ensures the delivery of exceptional guest experience.
  • Consistently earns positive feedback from team members, guests, and fellow operations leads.
  • Provides effective administrative support as requested by the GM.

Compensation

  • Competitive hourly wage + tips.
  • Health insurance.
  • 401(k).
  • PTO.
  • Healthy and delicious discounted shift meals.
  • Opportunities for advancement and re-location to new stores.
  • Free TBar gear and rewards through our Club Teaz rewards program.

Apply By

  • Online Application